Performance Cleaning is when you hire a professional strata janitorial company to clean your residential building a certain number of agreed upon times per week. You agree you pay them a set sum for a clean building (A task list you agree to). Hourly Cleaning is paying a contractor for a set amount of hours per visit per week.
See the difference? With hourly cleaning the cleaner could not have enough time on some service calls to complete all the items. On some days finish all the tasks early and have nothing to do.
Essentially the difference is: the strata is paying for a set number of hours per week, hopeful the building will be kept up. Or, they pay to perform irrespective of the hours.
Each approach are better suited for different situations and needs. For most cases, a performance cleaning contract is a better option. Its a win-win for both the client and the company. The service provider can now pay the cleaners per visit and not by the hour with the understanding they are responsible for the result and not the time on the clock. For the client, the reality is that the building will not always be in the same condition in regards to cleanliness. Therefore, on some days the cleaners will be on site less time and some days it will require more time. If, for example there were a lot of move ins, there was a big party in the common room, or some occupants brought the party into the common areas, etc.
So how does a cleaning company establish the price for the customer with a performance? Simple. We look at the layout and the items to be cleaned and we calculate average amount of time per visit. This is done based on experience and unit rates, such as how many square feet can be vacuumed in a hour, or how long it takes to clean a lobby, etc.
The alternative, hourly clean, is most suited for situations where some level of caretaker services are required. Some buildings, due to size or strata set-up, require an individual who can assist with the building’s operation. Part daytime cleaner, part onsite caretaker, hourly janitors help to smooth a location’s operation. Areas of service they may provide include, organizing trades, reprogramming of fobs, and accepting mail. Basically hourly contracts mean that the company will ensure someone is at the location to help facilitate the build’s business.
Keep in mind when working out what type of cleaning service you want; there is a difference between hiring a cleaning service, a cleaning service combined with caretaker services, or a caretaker. We offer all of the above options for service; the right service always depends on the building.