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Carpet Spot Cleaning: Why You Should Use A Professional

The first pic below demonstrates the carpet damage that can be caused when an untrained individual tries to clean up carpet stains.

Problem – Wrong cleaning agents used, PH levels boosted using wrong products causing discoloration, burning of carpet fibres and/or colour loss.

Solution – Bring in a professional, like ServiceMaster Clean Residential’s trained technicians. We will identify the spot, determine the PH level, and use the appropriate cleaning agents and methods to get the stain out without causing damage.

pic1
We found this at a strata; damage that cannot be
repaired, the carpet must be replaced. This could have been avoided if a
professional cleaner was brought in.

The next two pics are the before and after cleaning of a spot on site by one of our carpet cleaning technicians.

pic3

pic4

Spot removed – no damage done to carpet fibers. The work of a professional.

Quick points to remember:

-There is no one product that can clean all spots and stains from carpet.

-Some cleaning agents contain chemicals that if used incorrectly can boost the PH level of the spill, causing damage to the carpet fibres, strip the color, or dissolve the materials.

-When a spill happens, blot to absorb as much as possible and seek guidance before attempting a do-it-yourself fix, or call in a professional to avoid costly damage.

The 4 Elements of Cleaning – Anything

The 4 Elements of Cleaning

Known as: The Four Fundamentals of Soil Suspension

There are 4 elements involved in cleaning, whether you’re cleaning your clothes, the dishes, the car or carpets.  These elements are necessary to lift the soil from the surface which you are trying to clean – suspending it – allowing it to be rinsed away or removed.

Understanding how this applies to carpet cleaning is an important piece of knowledge.  It is a part of each technician’s certification.  The description of these elements in the following excerpt is taken from the IICRC certified Carpet Cleaners Handbook, from ESTEAM.

4 Fundamentals of Soil Suspension:

They are: temperature, agitation, cleaning agents, and time.

If one of the fundamentals is decreased then one of the others must increase.

Temperature.

A recognized law of physics, Arrhenius’ Law, states: For every 18 degrees over 118 degrees (Fahrenheit) that the temperature of a cleaning solution is increased, the effectiveness of that solution will increase by a factor of 2.

Hot water is an extremely valuable tool in carpet cleaning and should not be viewed as harmful to the fiber or the carpet.

Agitation or Mechanical Action

May be accomplished with brush and elbow action, psi from the spray wand, or with the scrubbing action of a rotary or cylindrical machine.  The functions of agitation include the following:

1)    Aid in distribution of preconditioning agents

2)    Assist in soil suspension

3)    Lift matted and crushed face fibers.

Cleaning Agents

Cleaning agents or solutions are present in the pre-spray solutions and spot removers used during carpet cleaning.  They are chosen based on what type of soil is present in the carpet, and what the carpet is made of.

Time

Time is required for the cleaning agents to perform their function of releasing the soils from the fibers.  This contact time is referred to as dwell time, and is generally felt that 5 – 10 minutes dwell time is ideal.

If one of the fundamentals is decreased, one of the others must increase.  This is important to keep in mind when considering our next article, and the differences in cleaning methods.

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